Refund and Returns Policy
Thank you for shopping with AYITI 26. Because our products are printed on demand and made specifically for you, our return policy differs from traditional retail.
What We Accept
- Damaged items – Product arrived damaged during shipping
- Defective prints – Misprints, faded colors, or quality issues
- Wrong item – You received a different product than what you ordered
What We Cannot Accept
- Change of mind or buyer’s remorse
- Wrong size selected (please check our size guide before ordering)
- Color differences due to monitor/screen settings
How to Request a Refund or Replacement
- Contact us at support@ayitibiz.com within 30 days of receiving your order
- Include your order number and photos of the issue
- Our team will review your request within 2-3 business days
- If approved, we will offer a free replacement or a full refund to your original payment method
Refund Processing
Approved refunds are processed within 5-10 business days. Depending on your bank or credit card provider, it may take an additional billing cycle for the refund to appear on your statement.
Questions?
Contact us at support@ayitibiz.com – we are happy to help.